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At 100waves, your satisfaction matters to us. We offer a smooth and easy exchange process to ensure you get the fragrance you love.
Exchange Eligibility:
You can request an exchange within 14 days of delivery.
The product must be mostly unused, with at least 90% remaining.
The product should be in its original condition and packaging.
Exchange Process:
To initiate an exchange, contact us on WhatsApp: 03265452615
Our team will guide you through the process.
Exchanges are usually processed within 7–14 working days.
Delivery Charges:
Customers are responsible for exchange delivery charges.
In case of a damaged or leaked product, we will cover all delivery costs.
Important Note:
Tester boxes are not eligible for exchange and are non-refundable.